BACKYARD CONCERT SERIES & EVENTS FAQ'S
QUESTIONS ANSWERED & RULES PRESENTED FOR EVENTS AT SPYGLASS RIDGE WINERY
All of us at Spyglass try to make our events a fun and safe time for everyone. In order to do this we do have to set a few ground rules. Before making your ticket purchase, be sure to read our refund policy and event rules to be sure you get the most out of your experience at Spyglass. Please note: We can only guarantee that tickets purchased through our website are valid. Tickets purchased through secondary sources/reseller sites may or may not be legitimate. Spyglass Ridge Winery does not endorse the use of ANY secondary ticketing sources. Thanks!
IMPORTANT! COVID-19 REFUND POLICY
All ticket purchases are final. NO REFUNDS are applicable for any reason. At this time no refunds will be given in order to insure we can continue to operate in the future. If an event is rescheduled and/or cancelled, every effort will be made to contact ticket holders via e-mail so be sure to provide complete and correct contact information when ordering tickets. Thank you for your understanding in these unprecedented times.
Any/all cancellations and/or rescheduled events will be posted on this website as soon as information becomes available.
RESCHEDULED EVENTS: Anyone who has purchased a ticket to a rescheduled event, your original ticket purchase will automatically transfer to the newly rescheduled event date. Rescheduled dates will be posted on this website as soon as information becomes available and every effort will be made to contact all ticket holders via e-mail. If you cannot attend the rescheduled date you must contact us at firstname.lastname@example.org no less than 30 days prior to the rescheduled date to request that a credit to a future event be issued.
CANCELLED EVENTS: Our events are held rain or shine; inclement weather is not a cause for cancellation. If the artist can get here the show will go on! Cancellations will be posted on this website as soon as information becomes available and every effort will be made to contact all ticket holders via e-mail. If an event is cancelled, a credit towards a future event will be issued to you via email in the amount of the original ticket purchase.
Covid information: We do not require proof of vaccination to enter our venue. If you are not wearing a mask we will assume you are fully vaccinated and/or have a medical condition that prevents you from wearing a mask. Due to HIPAA, and the Fourth Amendment, we will not ask you about your condition.
WE ARE CURRENTLY UPDATING OUR 2022 EVENT POLICIES AND THEY WILL BE POSTED HERE AS SOON AS POSSIBLE. THANK YOU FOR YOUR PATIENCE.